Find the Perfect Plan for Your Business

Business

Get instant access to all features.

Limited-Time Pricing

$500USDT / agent / year

For monthly, quarterly, or semi-annual payment plans, please contact sales for details.

More Features
  • Security
  • Conversation & Monitoring
  • Technical Support & Services
  • Data Analytics
  • System Settings
  • Website Integration
  • Customer Messaging

Enterprise

Get started instantly with premium enterprise support

Limited-Time Pricing

$860USDT / agent / year

For monthly, quarterly, or semi-annual payment plans, please contact sales for details.

More Features
  • Security
  • Conversation & Monitoring
  • Technical Support & Services
  • Data Analytics
  • System Settings
  • Website Integration
  • Customer Messaging
  • 3V1 Customer Service Group
  • Use Your Own Purchased Domain
  • Backup Environment During Maintenance

On-Premises Deployment

Enterprise-grade customization with full data control in a private environment.

Get an Exclusive Offer Now

Unlimited User Seats Semi-Annual / Annual Billing

More Features
  • Security
  • Conversation & Monitoring
  • Technical Support & Services
  • Data Analytics
  • System Settings
  • Website Integration
  • Customer Messaging
  • Exclusive Top-Level Domain
  • 3V1 Customer Service Group
  • IP Services
  • Personalized customization service

Value-Added Services

Looking for more advanced features?
Enhance your efficiency with these value-added services. Contact our sales team to find the best solution for you.

AI Chatbot

Still spending a fortune on customer support?

The world's only gaming industry knowledge base, enabling AI customer service to handle over 50% of repetitive inquiries, significantly reducing labor costs.
No matter when a visitor speaks, the AI chatbot instantly replies, ensuring fast and accurate responses.

Support Features

  • Knowledge Base Management ◆ Smart Input Suggestions
    ◆ Conversation Tagging
    ◆ Chat History
    ◆ Export Chat History
    ◆ Workflow Maintenance
    ◆ Intent Recognition
    ◆ Custom Responses
    ◆ Multi-Turn Conversations
    ◆ Casual Chat Mode
    ◆ Scheduled Responses
    ◆ AI-Powered Question Suggestions
    ◆ Sentiment Analysis
    ◆ Data Organization
    ◆ Data Validation
  • Permission Management ◆ User Management
    ◆ Role Management
  • Data Analytics ◆ Conversation Category Analysis
    ◆ Conversation Volume Analysis
    ◆ Conversation Engine Usage Analysis
    ◆ Node Analysis
  • Technical Support & Services ◆ User Manual
    ◆ VIP Services
    ◆ Telegram Announcement Channel
    ◆ Official Website Live Chat Support
    ◆ Customer Support Bot

$2,580 USDT
per year for 100,000 conversations

Value-added items

$268 USDT for 100,000 additional conversations

$1,800 USDT for 1,000,000 additional conversations

$11,300 USDT for 10,000,000 additional conversations

Google Authenticator

Two-Factor Authentication (2FA) for Enhanced Security.

Support Features

  • Generate One-Time Passwords (OTP) via Google Authenticator
  • Agents login requires the original password plus OTP for access
  • Strict login access control for improved security

Automatic Translation

Worried about language barriers when serving customers in different regions?
Easily select your preferred translation languages and enjoy real-time, bidirectional translation for seamless communication.

Support Features

  • International service — no need to worry about translation barriers
  • Currently supports 28 commonly used industry languages, including Simplified and Traditional Chinese, English, Japanese, Korean, Thai, Vietnamese, Indonesian, Hindi, Spanish, Portuguese, French, Russian, German, Filipino, Italian, Turkish, Persian, Arabic, Malay, Azerbaijani, Bengali, Romanian, Finnish, Polish, Pashto, Dutch, and Urdu

AI Assistant

How should I respond to customers?

When customers ask questions, the AI assistant provides suggested responses in real time, helping new agents learn quickly while improving overall efficiency.

Support Features

  • AI-powered instant response in 0.2 second
  • Copy the suggested response, edit if needed, or send it directly
  • Reduce response errors and enhance efficiency

Your needs are our priority.

Enjoy full access to all features.

  • Google Authenticator
    Enhance security with Google Authenticator's two-factor authentication, preventing unauthorized access to your account.
  • Company Security Settings
    Includes security measures such as login IP restrictions, role-based access control, image and file transfer restrictions, emoji limitations, and HTML file restrictions.
  • Data Isolation
    Sharded cluster deployment ensures full data isolation.
  • API Data Export
    Export historical chat data via API.
  • Chat History
    Export offline messages.
  • Web and PC Versions
    Available on both web and PC versions for an enhanced user experience.
  • Network Status Monitoring
    Agents can monitor their network connection in real time.
  • Agent Status Switching
    >Easily switch between online, busy, and offline statuses.
  • Rich Text Conversations
    Supports emojis, text, images, files, colors, hyperlinks, and other rich text elements.
  • Conversations Transfer
    Transfer conversations to other available agents.
  • Conversation Verification
    Pre-inquiry confirmation / Slide verification / Chinese arithmetic verification
  • Common Phrases
    Set frequently used phrases for businesses or individual agents.
  • Queue
    When customer service reaches its limit, customers enter a queue and can leave a message while waiting.
  • Message Notifications
    The conversation list displays a real-time count of unread messages.
  • Message Recall
    Agents can recall their own standard and anonymous messages.
  • Message Prediction
    Agents can preview visitor messages while they are being typed.
  • Monitoring
    Administrators can force agents to log off.
  • Training Center
    After completing your purchase, please contact our sales team for access to the Training Center.
  • Telegram Announcements Channel
    Stay updated with the latest news and announcements on our Telegram channel.
  • Official Website Live Chat Support
    Service Hours:
    Mon to Fri: 10:00-22:30 (UTC+8)
    Sat to Sun, Public Holidays & Special Cases: 10:00~19:00 (UTC+8)
  • Customer Service Statistics
    Track customer service performance, including conversation volume and satisfaction ratings.
  • Customer Service Log
    Track customer service agents' online duration.
  • Satisfaction Analysis
    Analyze customer satisfaction ratings for agent.
  • Tag Statistics
    Tag usage data statistics.
  • FAQ
    Visitors can click on frequently asked questions on the chat page to quickly receive automated system responses.
  • Personalized Settings
    Customize agent profiles, visitor chat window appearance, personal information, and conversation list.
  • Conversation Distribution, Rotation-Based Assignment, and Priority Assignment to Previous Agents
    Conversations can be prioritized for agents with fewer active chats, assigned in sequence to all agents marked as "online," or set to prioritize the last agent who served the customer.
  • Conversation Settings
    When enabled, within the set time frame, refreshing or re-entering the chat will keep it as the same conversation.
  • Shortcuts
    The system provides built-in shortcuts, with customizable options for certain features.
  • Permission Management
    Customize departments, group agents, create new agents, and manage agent accounts.
  • Satisfaction
    Supports a 5-star rating system.
  • Message Settings
    When customer service is offline, visitors can leave a message according to the website settings.
  • Visitor Conversation History
    Visitors can reopen a conversation and access their previous chat history.
  • IP Blacklist
    Supports long-term or scheduled IP-based blocking of visitors to prevent malicious harassment.
  • Visitors Blacklist
    Easily view and manage all visitors in the blacklist.
  • WebView Integration
    Supports H5 integration (suitable for non-native developed apps).
  • Consultation Button
    Supports custom configuration of consultation button style, color, position, text, etc., and allows assignment of specific customer service agents to different inquiries.
  • Code Integration
    You can integrate the customer service chat by configuring the access code. Simply click the "Copy" button to copy the code and paste it before the tag in your website's source code to complete the integration.
  • Multiple Languages
    The agent and visitor chat windows support multiple languages.
  • Conversation Link Integration
    Businesses can configure multiple chat links with customized styles, automated messages, and assigned agents, allowing visitors to connect seamlessly.
  • Assign to Specific Agents
    Supports assigning specific agents or teams for handling inquiries.
  • Chat QR Code
    Supports generating a QR code for the chat link, allowing users to start a conversation by scanning.
  • Pre-Inquiry Form
    The pre-inquiry form can assign specific agents based on the inquiry type.
  • Invitation Pop-up
    Customize the appearance, text, and timing of the invitation pop-up to better align with your website's design and branding.
  • Topic Evaluation
    Customize topic evaluation to analyze conversation value.
  • Customer Business Card
    Displayed at the bottom right of the chat window, showing customizable details such as name, phone number, birthday, gender, WeChat, and other collected information.
  • Customer Tags
    Customize customer tags to label and categorize customers.
  • Automatic Visitor Information Integration
    Visitor information can be automatically integrated through specific parameters via the chat link or edited by the agent, and displayed in the profile card, accelerating service for customers (e.g., VIP level, name, phone number, etc.).

Inquire for More on Pricing and Exclusive Offers.

Contact Us

FAQ

Q1 - Is there a limit on the number of agent that can be purchased?

Business Plan: Can be purchased with just 1 agent.

Enterprise Plan: The annual plan allows the purchase of a single agent, while non-annual plans require at least 2 agents.

Q2 - Do I need to prepare my own server?

Business/Enterprise (SaaS Independent Server): No, AICAN provides the server and full support, so you can use it immediately after purchase.
On-Premises Deployment: Yes, will need to prepare a server and a top-level domain (with wildcard SSL certificate), and AICAN will handle the deployment.

Q3 - What does "agent count" mean?

"Agent count" refers to the number of customer service agents that can be created and managed within the system.

Q4 - Is the system secure? Will it be monitored?

AICAN is an overseas company, free from government surveillance or internet restrictions. We ensure that your customer data and conversation records remain completely private and secure.

Q5 - Is my data secure with AICAN?

Absolutely! We implement bank-grade SSL encryption to ensure secure data transmission over the network. On the server side, we have a comprehensive real-time backup plan to prevent data loss. Our servers are safeguarded by AWS security experts, providing robust DDoS protection and intrusion prevention for maximum security.

Q6 - Does the customer service system support multiple languages?

Yes! Our system currently supports 28 widely used industry languages, including Simplified & Traditional Chinese, English, Japanese, Korean, Thai, Vietnamese, Indonesian, Hindi, Spanish, Portuguese, French, Russian, German, Filipino, Italian, Turkish, Persian, Arabic, Malay, Azerbaijani, Bengali, Romanian, Finnish, Polish, Pashto, Dutch, and Urdu—helping you expand into international markets with ease.

Q7 - Do I need to sign a bunch of contracts or provide business registration and other related documents?

No business registration documents are required to purchase AICAN products.
Business/Enterprise Plans: No contract is required. If you need a contract or quotation, please contact our sales team for a complete electronic contract.
On-Premises Deployment: To protect customer rights and ensure mutual agreement on cooperation details, an electronic contract must be signed.

Q8 - How can I make a payment?

We accept USDT (Tether). Our sales team will provide the receiving account details, and you can proceed with the transfer.

Q9 - Want on-premises deployment but worried about maintenance?

No worries! We offer fully managed services to handle everything for you. Simply set up your account—we'll handle everything else, including machine maintenance, vendor coordination, domain purchases, and procurement support.

Contact Sales